1. Introduction
Roar3D Creative Designs (“we,” “us,” or “our”) is committed to maintaining the privacy and confidentiality of all client
data, project files, communications, and transactions. This policy outlines how we collect, use, protect, and manage
confidential information.
2. Scope
This policy applies to:
– All customer data submitted through our website, e-store, or any direct communication.
– All design files, custom artwork, product specifications, and project instructions shared with us.
– All internal data and proprietary information used or generated by Roar3D Creative Designs.
3. Information Collection
We may collect the following information:
– Personal Identifiable Information (PII): name, email, phone number, address, payment details.
– Design Content and Project Files: artwork, reference images, logos, branding elements.
– Business Information: vendor or client details for corporate giveaways and B2B services.
This data is collected via:
– Website forms
– Email communications
– Online orders
– Client meetings or consultations
4. Use of Information
Collected information is strictly used for:
– Processing orders and delivering products/services.
– Communicating with clients regarding ongoing projects.
– Improving our products, services, and website functionality.
– Fulfilling legal, regulatory, and tax obligations.
5. Confidentiality Commitment
Roar3D Creative Designs ensures the following:
– All customer files, designs, and content are treated with strict confidentiality.
– We do not share, sell, or disclose personal or business information to any third party without prior consent, except as
required by law.
– Any third-party services (e.g., printers, couriers) involved in fulfilling your order are contractually bound to maintain
confidentiality.
6. Data Protection & Security
– All digital data is stored on secure servers with access limited to authorized personnel.
– Sensitive information (e.g., payment data) is encrypted and processed using secure third-party platforms.
– Physical access to our design studio and data storage areas is restricted and monitored.
7. Intellectual Property
– All original artwork, 3D models, and designs submitted by the client remain the property of the client.
– Any design created by Roar3D Creative Designs as part of a commissioned project may be used in our portfolio or for
promotional purposes only with client consent.
8. Retention of Information
– Customer and project files are retained for up to [insert duration, e.g., 2 years] for reorders and support, unless a
deletion request is made.
– Inactive or completed files are archived securely or deleted based on client instruction.
9. Client Rights
Clients have the right to:
– Request access to their personal or design-related information.
– Request corrections or updates to their data.
– Request deletion of their data upon project completion, subject to legal and tax record requirements.
10. Changes to the Policy
Roar3D Creative Designs reserves the right to update or amend this policy at any time. Changes will be communicated
via our website or directly to clients where appropriate.
11. Contact Us
For questions or requests related to this Privacy and Confidentiality Policy, please contact:
Roar3D Creative Designs
Email: info@roar3d.creative.designs.ae
Website: www.roar3d.creative.designs.ae
Location: Business Bay, Emaar Square, Dubai, UAE
