Privacy policy

Privacy Policy

ROAR3D Creative Designs FZ-LLC respects the privacy and confidentiality of our customers, project files, communications and transactions.

This policy explains the types of information we may collect, how that information is used and protected, and how customers can contact us regarding their personal or project-related information.

1. Scope of This Policy

This Privacy Policy applies to information provided to ROAR3D through our website, online store, direct communications and customer projects.

2. Information We May Collect

Depending on how you interact with ROAR3D, we may collect information needed to process orders, communicate about projects and provide our products and services.

3. How Information Is Collected

Information may be collected when you:

• Place an order through our website

• Complete a website or enquiry form

• Contact us by email, phone or WhatsApp

• Send us project files or design requirements

• Communicate with us during a consultation or customer project

4. How We Use Your Information

Information collected by ROAR3D may be used for:

5. Confidentiality of Customer & Project Information

Customer information, designs and project files are treated as confidential and are used only as reasonably necessary to provide the requested products or services.

ROAR3D does not intentionally sell customer personal information or confidential project files to third parties.

Information may be shared with service providers where necessary to complete an order, such as payment processors, delivery companies or other service partners, or where disclosure is required by applicable law.

6. Data Protection & Security

ROAR3D takes reasonable steps to protect customer information and project files from unauthorized access, loss, misuse or disclosure.

Access to customer and project information is limited to people who reasonably require that information to perform their work.

Payment information may be processed through secure third-party payment platforms rather than being stored directly by ROAR3D.

7. Customer Designs & Intellectual Property

Designs, artwork, 3D models and files supplied by a customer remain subject to the ownership and intellectual property rights of their respective owners.

Customers are responsible for ensuring that they have the necessary rights or permissions to provide any files or content submitted to ROAR3D for production.

Any use of customer project images or completed work for portfolio or promotional purposes should be subject to appropriate permission or agreement where required.

8. How Long We Keep Information

Customer and project information is retained only for as long as reasonably necessary to fulfil orders, provide support, maintain business records and comply with applicable legal, accounting or tax requirements.

Project files that are no longer required may be securely archived or deleted in accordance with our operational and legal requirements.

9. Your Privacy Rights

Subject to applicable law and record-keeping requirements, customers may contact us to:

• Request access to personal information associated with their account or project

• Request corrections to inaccurate or outdated information

• Request deletion of information where it is no longer required and where deletion is permitted by applicable legal or business record requirements

10. Changes to This Privacy Policy

ROAR3D may update this Privacy Policy when necessary to reflect changes in our website, services, business practices or applicable requirements.

The current version published on this website will apply from its stated effective or updated date.

Privacy Questions or Requests?

ROAR3D Creative Designs FZ-LLC

Email: info@roar3dcreative.ae

Based in Sharjah, United Arab Emirates